To our Avenue community,
COVID-19 continues to impact our health and safety, affecting the lives of individuals as well as businesses everyday across the globe. As a small business, we are taking the recommended guidelines very seriously and we would like to share with you how we plan to protect our company and our customers. We are following all the necessary steps and carefully following the practices provided by the Australian Government.
Our warehouse in Sydney is dispatching all our online orders promptly and on time, Monday to Friday. It follows all the guidelines of the World Health Organisation and government authorities to ensure the sanitary standards are respected.
We ship all orders within Australia via Express Post. Please note that there may be shipping delays with your order due to COVID-19. We are promptly dispatching all orders from our warehouse and Australia Post is doing the best they can to deliver as quickly as possible.
Although we are promptly dispatching orders from our warehouse, it is expected that international orders will be slightly delayed. This is due to flight cancellations and government restrictions. Specific destinations have currently suspended delivery during this time. Currently express shipping is 15-20 business days.
Feel free to contact us at firstname.lastname@example.org for further updates.